PRIVACY POLICY — BOX & VAN
Last updated: 17 February 2026
1. Who We Are
Box & Van is a trading name of Rhys Gordon, a UK sole trader.
Contact: support@boxandvan.co.uk
2. Information We Collect
We may collect:
- Name
- Address
- Phone number
- Booking details
- Support communications
- Payment status (processed securely by Stripe — we do not store card details)
3. How We Use Information
We use your data to:
- Provide quotes
- Arrange providers
- Process payments
- Provide customer support
- Prevent fraud
- Improve services
4. Sharing Data
We only share required information with:
- The assigned Provider
- Payment processors
- Legal authorities if required
We never sell personal data.
5. Data Storage
Data is retained only as long as necessary for:
- Legal compliance
- Accounting
- Dispute resolution
6. Your Rights (UK GDPR)
You may request:
- Access
- Correction
- Deletion
- Restriction of processing
Email: support@boxandvan.co.uk
7. Cookies
We may use essential cookies for booking functionality and security.
Support Team
Get in touch with the experts.
Have a complex move or a quick question? Our London-based team is ready to help you plan your perfect moving day.
Email Us
support@boxandvan.co.ukCall Us
+44 203 123 4567Areas We Cover
Bexley & Bexleyheath
- Bexley
- Bexleyheath
- Welling
Dartford & Gravesham
- Dartford
- Greenhithe
- Gravesend
Greenwich Borough
- Abbey Wood
- Thamesmead
- Plumstead
Royal Greenwich
- Kidbrooke
- Blackheath
- Greenwich
Lewisham & Bromley
- Lewisham
- Catford
- Bromley
South East London
- Mottingham
- Grove Park
- Hither Green
Availability
Same-day slots available!
Send a Message
Need a custom quote or have specific requirements? Tell us about your move and we'll get back to you within 60 minutes.